Privacy Policy

Introduction

PT Inovasi Kolektif Digital ("LEXA", "Lazuardy", "we", "our", "us") is committed to protecting your privacy as a fundamental principle of our legal research platform. We recognize the sensitive nature of legal professionals' data and the critical importance of maintaining confidentiality in the legal technology ecosystem.

This Privacy Policy articulates our comprehensive approach to data management, designed to provide transparency, security, and trust. We aim to demonstrate our unwavering commitment to safeguarding your personal and professional information through rigorous data protection practices and strict adherence to international privacy regulations.

Information We Collect

We collect the following categories of personal information:

• Personal Identification Information: Name, professional credentials, contact details
• Account Information: Email address, professional organization, login credentials
• Professional Contact Information: Work email, professional title, practice area
• Communication Records: Customer support interactions, user inquiries
• Billing and Subscription Information: Payment details, subscription preferences

How We Collect Information

We collect information through various channels:

• Direct user registration and account creation
• User interactions with our platform
• Customer support communications
• Subscription and billing processes
• Voluntary user submissions and feedback

Purpose of Data Processing

We process personal data for the following purposes:

• Providing and maintaining our legal research platform
• Personalizing user experience
• User account management
• Customer support and communication
• Improving platform functionality
• Compliance with legal and regulatory requirements

Data Sharing and Disclosure

We may share personal information in limited circumstances:

• With explicit user consent
• To comply with legal obligations
• With service providers under strict confidentiality agreements
• In the event of business restructuring or merger

Regulatory Compliance

LEXA adheres to comprehensive privacy regulations, including:

• Southeast Asian Data Protection Laws:
  • Indonesia's Personal Data Protection Law
  • Singapore's Personal Data Protection Act
  • Malaysia's Personal Data Protection Act
• International Privacy Frameworks:
  • General Data Protection Regulation (GDPR)
  • California Consumer Privacy Act (CCPA)

User Privacy Rights

We respect and protect your privacy rights, which include:

• Right to access your personal information
• Right to request correction of inaccurate data
• Right to request deletion of personal data
• Right to withdraw consent for data processing
• Right to restrict or object to data processing
• Right to data portability

Data Retention

We retain personal data only for the duration necessary to fulfill the purposes outlined in this policy. Typically, we maintain data for up to three years after account inactivity, unless a longer retention period is required by law.

Changes to Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our data practices or legal requirements. Users will be notified of significant changes via email or platform notifications.

Contact Information

For questions or concerns about this Privacy Policy, please reach out to us at: